545 Privacy Policy – User Personal Data Protection
Your privacy is our priority. This policy clearly outlines how 545 collects, uses, stores and protects the personal information of users in Malaysia. Please read each section carefully to understand your rights and choices.
Effective Date: 1 January 2026
Types of Information We Collect
When you register and use the 545 platform, we collect the following categories of information to ensure the platform runs smoothly and securely:
Account Information
This includes your full name, date of birth, email address, mobile number and the password you provide during registration. This information is used to verify your identity and manage your 545 account.
Device & Browser Information
We collect technical data such as your IP address, device type, operating system, browser type, screen resolution, and approximate location based on IP. This information helps us optimise the user experience across different devices.
Payment Information
To process deposits and withdrawals in MYR, we collect information related to your chosen payment method, such as the account holder name, local bank account number or e-wallet details. We do not store credit or debit card numbers directly — all payment processing is handled through secure payment providers.
Usage Data & Cookies
We record platform usage patterns, including pages visited, session duration, bets placed, games played, and interactions with platform features. This data is collected via cookies and similar tracking technologies for analytics and service improvement purposes.
How We Use Your Information
545 uses the information collected solely for legitimate platform operations and to enhance the user experience. The primary purposes for using your data are as follows:
- Verifying your identity during registration and login to keep your account secure.
- Processing deposits, withdrawals and financial transactions in MYR accurately and securely.
- Contacting you with account-related information, security updates or important service notices.
- Analysing usage patterns to improve platform design, speed and content relevance.
- Detecting and preventing fraud, unlawful activity or violations of the platform's Terms & Conditions.
- Complying with applicable legal and regulatory obligations in Malaysia.
- Sending you promotional information or special offers where you have given consent to receive them.
545 will not use your personal data for any purpose beyond those stated above without first obtaining your additional consent.
Cookies & Tracking Technologies
The 545 platform uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device when you visit our site. We use the following types of cookies:
- Essential Cookies: Required for core platform functions such as login authentication and session security. The platform cannot operate properly without these cookies.
- Functional Cookies: Saving your preferences such as language and display settings so you do not have to reconfigure them each time you visit.
- Analytics Cookies: Helping us understand how users interact with the platform so we can make meaningful improvements.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality and user experience of the 545 platform.
Data Storage, Security & Information Sharing
How We Store & Protect Your Data
Your personal data is stored on servers protected by SSL encryption and strict technical security measures. Access to user data is restricted to 545 staff who have a legitimate need for it. We retain your data for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal obligations.
Third-Party Sharing
545 does not sell, rent or disclose users' personal information to third parties for marketing purposes. Your information may only be shared in the following limited circumstances:
- With payment service providers that process your MYR transactions, subject to strict confidentiality agreements.
- With Malaysian government authorities or law enforcement where required by law or court order.
- In the event of a merger, acquisition or transfer of 545's assets, users will be notified in advance.
In all data-sharing instances, we ensure that recipients are bound by data protection obligations equivalent to our own standards.
Your Rights as a User & How to Reach Us
Right of Access & Correction
You have the right to request a copy of the personal information we hold about you. If any information is inaccurate or outdated, you may request a correction and we will update it within a reasonable timeframe. To submit such a request, contact us via our support email.
Right to Erasure & Restriction
You may request the deletion of your personal data under certain circumstances, such as when the data is no longer needed for its original purpose. However, some data may need to be retained to fulfil legal obligations or resolve outstanding disputes. You also have the right to request that we restrict the processing of your data in specific situations.
Changes to This Privacy Policy
545 reserves the right to update this Privacy Policy from time to time. Any material changes will be posted on this page with a revised effective date. We encourage you to review this page periodically. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
How to Contact Us
For any enquiries, requests or complaints regarding your privacy and personal data protection on the 545 platform, please contact our support team:
Email: [email protected]
You may also refer to our FAQ section us for answers to general enquiries about privacy and your account, or About Us page to learn more about the 545 platform.